Support Plans
Support that keeps your system stable — and grows with you
A good business system needs a partner standing behind it. Choose the support plan that fits your business size, and we'll handle the rest.
Basic
For stable systems that need routine maintenance
- Technical support via email
- Bug and technical issue resolution
- Regular security updates
- Backups and basic monitoring
- Monthly system health report
Most Popular
Professional
For companies that rely on Odoo in daily operations
- Everything in Basic
- WhatsApp & phone support with priority response
- Monthly development & customization hours
- Recurring user training
- Quarterly performance review with recommendations
Enterprise
For large organizations and mission-critical systems
- Everything in Professional
- Dedicated account manager
- Custom SLA agreement
- Custom connectors & integrations development
- Joint annual development roadmap
Pricing depends on system size and number of users — contact us for a custom quote.
FAQ
Frequently Asked Questions
Can I change my plan later?
Yes — you can upgrade or change your plan anytime as your business needs evolve.
Do you support systems you didn't implement?
Yes — we start with a full technical review of your current system, then take over its support and development.
How fast is the response?
It varies by plan — the Enterprise plan includes a custom SLA with guaranteed response times.